With contracted technical support from IT Solutions, our experienced engineers and specialist technicians can be on call whenever you need technical assistance help. Using advanced technologies, including remote access and online diagnostics, we can identify the causes of issues and implement effective solutions.
For SMEs, IT Solutions provides all of the benefits of a fully resourced IT department but without the cost and headcount implications. Our affordable support and maintenance contracts have Service Level Agreements tailored to our clients’ needs, for complete peace of mind. We provide regular routine services including maintenance, file back-up, system optimisation and equipment assessment, along with online and telephone help-desks if needed.
The IT market is continually developing and there are plenty of opportunities for improved business efficiency and increased operational flexibility, such as implementing new enterprise system, user training, migrating your server-based network to a cloud solution etc. As well as opportunities, there are pitfalls and IT Solutions can provide you with all the advice and support you need to ensure that you make the right decisions for your future.